Return Policy

*ALL ITEMS THAT ARE ON SALE ARE FINAL SALE.

We offer full refunds on returns sent within 10 days of delivery with the exception of sale items which are final sale.

Current 2023 Collections is under Beta Testing, we will not accept any return of the products.  All the Sales, Coupon items will not be valid for refund.

Any orders that use a discount code or sale items are also final sale. 

All pieces must be received in their original condition: UNWORN, UNWASHED, with TAGS ATTACHED, and in the ORIGINAL PACKAGING. The hygienic linings of all bottoms must not have been taken off or reattached.

We reserve the right to refuse to issue a refund for any items that are not in line with our return policies; returns not in compliance with our returns policies are subject to being sent back at the customer's expense. 

The customer is responsible for return shipping costs. At this time we do not accept requests for direct exchanges.

If you would like to process a return please email us with your order number and the reason why you are returning. 

 

**  Although we do not require you to purchase a tracking number or insurance we do recommend it as we cannot refund returns in the event they are lost or damaged in transit.  Please allow 10 business days for your return to be processed. The time it will take for the funds to appear on your credit card statement will vary depending on the credit card company.

 

 

OTHER

In the unusual circumstance that you receive the incorrect piece or a damaged bikini, please contact us immediately at info@rioswim.net so we can personally assist you and sort out the issue as quickly as possible. Emails regarding incorrect orders sent or damaged bikinis must be received within 7 days of the delivery of the merchandise.